July 18, 2016
SEC MEMORANDUM CIRCULAR NO. 09-16
| TO | : | Broker Dealers in Securities |
| SUBJECT | : | Guidelines on the Submission of Monthly Complaint Report |
In order to effectively implement Rule 52.1.9.3 of 2015 Implementing Rules and Regulations of the Securities Regulation Code (2015 SRC IRR) which requires every Broker Dealer to notify in writing the Self-Regulatory Organization (SRO) and the Commission of any written complaints received from the client and the actions taken thereon by the Broker Dealer with respect thereto every 15th day of the month, the Commission, in its meeting on June 21, 2016, resolved to issue the following guidelines:
SECTION 1. Signatory to the Monthly Complaint Report. —
The Monthly Complaint Report required to be submitted under Rule 52.1.9.3 of the 2015 SRC IRR shall be signed by the Associated Person/Compliance Officer and duly noted by the President.
SECTION 2. Coverage of the Report. —
All complaints received during the month shall be reported using the Monthly Complaint Report which shall be submitted to the SRO and SEC not later than the 15th day of the following month. Duplicate...
