July 13, 2020
REVENUE MEMORANDUM ORDER NO. 024-20
| SUBJECT | : | Guidelines in the Reporting of Accomplishments and Evaluation of Performance of Revenue District Offices Relative to the Taxpayer Awareness Program |
| TO | : | All Revenue District Officers, Regional Directors and Other Concerned Revenue Officials and Employees |
I. BACKGROUND
Revenue Memorandum Order (RMO) No. 5-2020 was issued on February 5, 2020 to prescribe the CY 2020 Operational Key Performance Indicators (KPIs) for the Revenue Regions (RRs), Revenue District Offices (RDOs) and Large Taxpayers Service (LTS).
In the said RMO, a new KPI (Taxpayer Awareness Program or TAP) was added to the RDOs. The TAP involves the conduct of information dissemination activities to promote and enhance taxpayers' awareness of the BIR's programs/projects as well as updates in the tax laws and regulations. This is part of the BIR's efforts to enhance voluntary compliance of taxpayers by keeping them informed all the time regarding updates in tax administration.
II. OBJECTIVE
This Order is being issued to prescribe the guidelines in the reporting of accomplishments and evaluation of performance of Revenue District Offices...
