Clarificatory Guidelines on Handling Kasambahay Complaints/Request for Assistance

October 30, 2018LABOR ADVISORY NO. 017-18CLARIFICATORY GUIDELINES ON HANDLING KASAMBAHAY COMPLAINTS/REQUEST FOR ASSISTANCEPursuant to the mandate of the Department to provide speedy, impartial and inexpensive settlement of labor issues involving kasambahay, this Labor Advisory is hereby issued reiterating, for the guidance of all concerned, the guiding principles in handling labor-related complaints and request for assistance of kasambahay: I. Guiding Principle. — To provide speedy, impartial and inexpensive settlement of labor issues as provided under Department Order No. 151, series of 2016, otherwise known as "Implementing Rules and Regulations of Republic Act No. 10396, or "An Act Strengthening Conciliation-Mediation as a Voluntary Mode of Dispute Settlement for all Labor Cases, amending for this purpose Article 228 of Presidential Decree No. 442, as amended, otherwise known as the Labor Code of the Philippines" and the Implementing Rules and Regulations of RA 10361, otherwise known as "An Act Instituting Policies for the Protection and Welfare of Domestic Workers."II. Request for Assistance filed with the Field/Provincial/Regional Office. — If the kasambahay files a Request for Assistance (RFA) with the...