Resumption of the Conduct of Conciliation Services on Overseas Recruitment and Employment Complaints Subject to the Single Entry Approach (SEnA)

September 30, 2020POEA MEMORANDUM CIRCULAR NO. 025-20TO : All Concerned    SUBJECT : Resumption of the Conduct of Conciliation Services on Overseas Recruitment and Employment Complaints Subject to the Single Entry Approach (SEnA) Pursuant to DOLE Department Order No. 214, Series of 2020 which provided for the lifting of the suspension of processes and proceedings including the implementation of the SEnA program, the provision of conciliation services for all complaints on overseas recruitment and employment, and disciplinary action cases which are subject to the Single Entry Approach (SEnA) is resumed in all areas/regions except those under ECQ and MECQ or where the parties are under lockdown. HTcADCI. Modes of ConductThe conduct of conciliation conferences will be implemented either through face to face or online mode/videoconferencing, depending on the preference of the requesting party.II. Service of NoticeA Notice to Conference shall be transmitted to both parties indicating the date and time of the conference through the e-mail account submitted to the POEA.III. Conduct of Face to Face ConferenceFace to face conferences will be conducted only by appointment...