Measure Dictionary for the CY 2019 Operational KPIs

September 5, 2019REVENUE MEMORANDUM ORDER NO. 048-19SUBJECT:Measure Dictionary for the CY 2019 Operational KPIs   TO:All Internal Revenue Officials and Employees I. BACKGROUNDRevenue Memorandum Order (RMO) No. 7-2019 was issued to prescribe the CY 2019 Operational Key Performance Indicators (KPIs). In order to have a common understanding and uniformity in its implementation, a Measure Dictionary is prepared which contains the profile of the Operational KPIs.II. OBJECTIVEThis Order is being issued to prescribe the definitions of the CY 2019 Operational Key Performance Indicators (KPI), as indicated in the Measure Dictionary.III. POLICIES AND GUIDELINESThe following are the policies and guidelines:1. The Measure Dictionary shall contain the following information:1.1 Name of the measure/KPI1.2 Formula1.3 Definition of the Numerator and Denominator1.4 Data source for the Numerator and Denominator1.5 Measure Owner1.6 Target of the KPI1.7 Office/s to which the measure/KPI applies2. This shall be used as a reference document in the implementation of RMO No. 7-2019, which prescribed the CY 2019 Operational KPIs as well as in monitoring and preparation of accomplishment and evaluation reports.3. This shall be reviewed/revisited and updated...