April 5, 2019
BANK BULLETIN NO. 08-19
| TO | : | All Authorized Agent Banks |
| SUBJECT | : | Submission of Proof of Unsuccessful eFiling Attempt of eFPS Taxpayers |
In view of the intermittent connectivity of the Electronic Filing and Payment System (eFPS) which is experienced usually during tax deadlines due to voluminous transactions, a number of work-around procedures have been recommended to resolve the said matter. cTDaEH
All eFPS taxpayers are directed to file either through the eBIR Forms or manually file thru the over-the-counter facility of the AABs. Manual filing of returns of eFPS filers require an attached printed copy of the screenshot of the pop-up message as proof of unsuccessful eFiling attempt in the eFPS.
Accordingly, all AABs are hereby advised to accept over-the-counter filing of returns of eFPS filers provided that there is an attached printed copy of the screenshot of the pop-up message as proof of unsuccessful eFiling attempt in the eFPS. ITAaHc
For your guidance and strict compliance.
(SGD.) CAESAR R. DULAY
Commissioner of Internal Revenue
